Written by yangying

April 30, 2008 09:33

The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types. The DataTrack System helps with all facets of your help desk, including such features as work order tracking, escalation and automation, knowledge base, asset management, e-mail notifications, user-defined fields, PC auditing, file attachments. In addition, implementation and deployment of the DataTrack System can be accomplished in minutes, with features like Active Directory, CSV, and database importers. The included Web Client allows users to easily submit and track work orders from their own computers, via any modern browser, while allowing them to search the integrated knowledge base for the answer to a problem.     Company: Magnoware Systems Title: DataTrack System License: Shareware Price: 349.99 Version: 2 Program Size: 13024 KB Operating System: Win98,WinME,WinNT 4.x,Windows2000,WinXP,Windows2003 Date Released:   23-10-2006   DataTrack System Similar Software: support management, help desk software, call center, work order management, customer support, issue tracking, trouble ticket, defect tracking, helpdesk, helpdesk software Sky Blue Support - Powerful customer support tool.. FormaLog cc Entreprises Professional - FormaLog is an integrated course management software created for every organization providing corporate continuous training who wants a close, easy and accurate management of schedules.. Cerberus Helpdesk - Cerberus Helpdesk is a web based email management software created using PHP and MySQL. FormAI - FormAI is an outstanding password management software and online filler form.. SecureCentral IdentityAccess Manager 60-day Trial Edition - IdentityAccess Manager is a centralized identity and access management solution providing support for web single sign-on and Authentication, Authorization and Audit services for heterogeneous enterprise applications. RB-DVD Office - DVD management with database and picture supported. BC Program Support Log - BC Program Support Log is a web enabled incident, issue, risk, discussion, change management and Quality Control System for SMEs and fortune 1000 companies. Support distributed users. 10 second install. The Asset Management Toolkit - A NEW APPROACH to IT Asset Management Until now, IT asset management software was developed to focus on a few things: * Keep track of what you own * Know where it is * Know how much it's costing you. DataTrack System - The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Defect Tracker - Defect Tracker: Change Management / Help Desk / Configuration Management.