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ManageEngine ServiceDesk Plus 7
Written by yangying   
April 29, 2008 13:53
The ITIL Ready Service Management Solution that comes ready for ITIL - Includes Incident Management, Problem Management, Change Management and CMDB. Ready for any enterprise that has implemented or is planning to implement effective and efficient best practices. Includes all features from Standard and Professional editions. Features
  • ITIL Compatible
  • Comprehensive Help Desk and Asset Management
  • Ready-to-be-deployed solution, yet customizable

ServiceDesk Plus is a complete web-based, ITIL-Ready service desk solution with integrated asset management. It offers an integrated package with Request management (Trouble Ticketing), Asset Tracking, Purchasing, Contract Management, Self-Service Portal, and Knowledge Base at an affordable price point. ServiceDesk Plus provides all that you need to have a full-fledged IT help desk and a productive help desk staff