EMAIL SUPPORT - Accessing Email and Creating Accounts

Webmail is an online interface used to access various email accounts (including JES) provided by various university departments. Checking your mail using Webmail is simple: Learn more...
 
 

Instructions for IMAP (Outlook 2007)

Open Outlook. Click on Tools along the top menu bar and choose Account Settings....
 
 

Email Options

How can I create/delete/manage a personal DL (Distribution List) in Webmail?
 
 

Cerberus Helpdesk

Cerberus Helpdesk is a web based email management software created using PHP and MySQL which gives you the ability for your support staff to submit and update support tickets, create SLA plans for supported clients, Knowledgebase integration and more...
 
 

SysMan

Full-featured IT helpdesk and facilities management system provides an extensive set of tools - automates tasks such as tracking, reporting inventory, purchase orders, requests, emails. Highly customisable. Call and event escalation and automated response triggering. Access or SQL database.
 
 

LBE Free Helpdesk

Free multi-user helpdesk system - no timeouts, no tricks!!! Absolutely no charge for use.
 
 

LabTech NMS

LabTech is a one of a kind solution that combines remote technical support with inventory and client management.
 
 

Reset Password Management

Less involvement of IT staff Password reset requests form a substantial part of all helpdesk calls...
 
 

Polar Help Desk Free

Polar Help Desk Free is a web based solution for organizing support department...
 
 

HelpDesk VNC V2

HelpDesk VNC gives you instant remote connectivity to any Windows based computer system.
 
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