Polar HelpDesk is "a software solution for implementation of a help desk support system on your web site". We found the product to inadequately verify whether the user logged on to the system (provided username and password) or the privileges that the user has (Admin, Regular).

Computer security is the process of preventing and detecting intrusions into your computer system. Prevention measures help you keep intruders from accessing any part of your computer system. Detection helps you to determine whether or not someone attempted to break into your system, whether or not they were successful, and what they may have done.